WhatNexis is a WhatsApp, Instagram and AI automation platform for businesses. Developed by Pathnexis Solutions Pvt. Ltd., it supports WhatsApp Business Platform messaging, Instagram business messaging, AI-assisted customer conversations, and shared team workflows. Features depend on the connected account and subscription plan.

✨ All-In-One Business Automation & Growth Suite

Automate your DMs.Answer everycustomer chat.

Q: What is the WhatsApp Business API?

The WhatsApp Business Platform provides businesses with API-based messaging tools for customer support, notifications, and campaigns. WhatNexis adds campaign management, templates, chat flows, and a shared inbox. WhatsApp message policies and fees apply.

Q: How long does setup take in India?

Setup time depends on Meta Business verification and phone-number readiness. WhatNexis provides onboarding help for the WhatsApp Business Platform; contact the team to discuss the steps for your account.

Q: Is pricing in INR? Are there any hidden charges?

WhatNexis subscription plans are priced in Indian Rupees (₹). The current plan prices and included features are listed on the pricing page. WhatsApp charges and policies are set by Meta and may be separate from the WhatNexis subscription.

Q: Can I use my existing WhatsApp number?

Number eligibility and migration options depend on your existing WhatsApp setup and Meta's requirements. Contact WhatNexis before migrating so the onboarding team can explain the available options and any service impact.

Q: Do you support UPI, online payment gateways, and custom webhooks?

The Advance plan includes custom webhook API integration. Contact WhatNexis with your integration requirements to confirm whether your workflow is supported.

Q: What kind of support do you offer?

Email the WhatNexis team at hello@whatnexis.com for product, onboarding, or plan questions. You can also use the contact page to send an inquiry.

Q: Do you support Instagram messaging?

Yes. WhatNexis supports Instagram Business Messaging so you can automate DMs, respond to story mentions, and manage customer conversations alongside WhatsApp — all from one dashboard.

WhatNexis is a WhatsApp, Instagram, YouTube, and AI automation platform for businesses. Manage customer messages, support workflows, broadcasts, and lead follow-up from one workspace. Your team can step in when a conversation needs a person.

WhatsApp API

Instagram

YouTube Automation

Facebook

AI Chatbots

Google Reviews

Smart CRM

New Instagram DM · from a reel

Saw your reel. Do you ship coffee beans to Mumbai?

Priyal · 2:14 am

We do, same-day delivery in Mumbai. What's your WhatsApp number? I'll send the catalog there.

WhatNexis AI · Instagram · replied in 1.4s

+91 98201 44521

Priyal · Instagram DM

Got it, Priyal! Catalog is on its way to your WhatsApp 🛍️

WhatNexis AI · number captured · contact created

Moved to WhatsApp · context carried over

0:14

Priyal · WhatsApp voice note · Hindi / English

Voice note transcribed · wholesale enquiry

0:09

WhatNexis AI · example voice reply

Wholesale quote #WN-1204 is in your chat. Want to talk it through?

WhatNexis AI · qualified: wholesale

Priyal is callingWhatsApp call · 10:02 am

Call answered by WhatNexis AI · 1:42Order confirmed · first delivery Monday

Call summary logged · handed to Emma

Hi Priyal, Emma here. Your first 5kg ships Monday. I've added a brew guide for your baristas.

Emma · human takeover · WhatsApp

Why Businesses Choose WhatNexis for Automation

Don't juggle multiple tools. Bring WhatsApp, Instagram, YouTube, Google Reviews, and AI bots into WhatNexis — your unified all-in-one automation platform.

WhatsApp API & Devices

Connect WhatsApp devices via official API or QR linked device. Send broadcasts, manage templates, and automate chat flows.

Instagram & Facebook

Schedule posts & reels, handle direct messages, and automate comment-to-DM workflows across Instagram and Facebook.

YouTube Channel & Comments

Publish and schedule videos with rich tags, moderate community comments in real time, and trigger instant auto-replies.

AI Agent Assistant

Deploy smart AI-powered chatbots to answer customer questions, qualify leads, and assist 24/7 on autopilot.

Meta Ads & Lead Sync

Create Click-to-WhatsApp ads with real-time audience & lead synchronization straight into your live inbox.

Google Reviews

Automate post-purchase review requests, create review QR codes, and monitor Google Business Profile ratings.

Smart CRM & Shared Inbox

Unify customer conversations, tags, and contacts in one collaborative multi-agent inbox with role access.

Visual Flow Builder

Build interactive WhatsApp flows, multi-branch bot automations, and recurring broadcast sequences with zero code.

Manage Customer Conversations in One Place

Use WhatsApp Business Platform, Instagram messaging, and YouTube automation to run campaigns, automate replies, and help your team manage customer conversations from one place.

WhatsApp Cloud API

Business messaging workspace

CAMPAIGN PREVIEW

Illustrative interface with sample campaign content; no customer performance data is shown.

Festive Mega Sale · VIP BroadcastSAMPLE TEMPLATE

Audience: Selected opted-in customers

Campaign statusReview before sending

Template approvalAudience selectionDelivery reporting

Hi Priya! 👋 Your festive VIP access is now unlocked.

Explore handpicked festive arrivals with instant checkout and complimentary priority shipping on orders placed today.

10:42 AM

Delivery

Message status

Engagement

Reads and replies

Clicks

Button interactions

WhatsApp Business Messaging and Automation

Manage templates, campaign messages, support conversations, and chat flows.

Single & bulk broadcast campaigns

Message templates & scheduling

Real-time delivery & DLR reports

Omnichannel

How WhatsApp & Instagram Work on WhatNexis

Unified Meta messaging — automate broadcasts on WhatsApp and visual commerce on Instagram from one dashboard.

WhatsApp Broadcasts and Campaigns

Prepare WhatsApp campaigns with approved templates, interactive content, and message delivery reporting.

WhatsApp Cloud API

Business messaging workspace

CAMPAIGN PREVIEW

Illustrative interface with sample campaign content; no customer performance data is shown.

Festive Mega Sale · VIP BroadcastSAMPLE TEMPLATE

Audience: Selected opted-in customers

Campaign statusReview before sending

Template approvalAudience selectionDelivery reporting

Hi Priya! 👋 Your festive VIP access is now unlocked.

Explore handpicked festive arrivals with instant checkout and complimentary priority shipping on orders placed today.

10:42 AM

Delivery

Message status

Engagement

Reads and replies

Clicks

Button interactions

Campaign templates

Customer conversation workflows

Instagram DM and Comment Automation

Manage Instagram direct messages and create comment-to-DM workflows that help your team respond to customer questions.

Instagram CommercePREVIEW

Reel▶

Comment on Reel

"Price for silk saree?"

→ Auto DM Sent

Here is your 10% VIP discount link!

Shop Now

InstagramBusiness messaging

CommentTo DM workflows

Reels inquiries
Story mentions
DM comments

Interactive Campaign Builder

Build & Preview WhatsApp Broadcasts Live

See exactly how interactive buttons, media headers, and personalized templates look to your customers on WhatsApp before launching.

Choose a Template Preset:

Personalization Tag {{1}} (Customer Name):

Message Header Text (Bold):

Message Body Text:💡 Tip: Use {{1}} to insert customer's dynamic first name automatically.

Interactive WhatsApp CTA Buttons (Max 3):

10:42

5G100%

Your Business Name

Business account preview

TODAY

A message for your customers

Hi Priyal! Thanks for being our customer. Take a look at our latest offers and contact us if you have any questions.

10:42 AM✓✓

Develop WhatsApp Catalogs and Carts Easily

Set up a WhatsApp store to display your products. Let customers browse items and add them to cart without leaving the chat.

Interactive Messages

Customize quick replies, call-to-actions, and opt-in buttons in WhatsApp chat threads.

Automate Workflows

Build and automate engaging conversations easily with our drag-and-drop chatbot builder.

Unleash the Potential of WhatsApp API with Our Versatile Platform

Transform your business with our dynamic WhatsApp Business Platform and robust APIs. Seamlessly integrate WhatsApp to enhance customer engagement, automate tasks, and drive growth.

Automated Customer Replies

Use keyword auto-replies and chat flows to handle common questions and route conversations to your team.

WhatsApp Campaign Management

Organize approved message templates, campaign schedules, and delivery reports in one workspace.

WhatsApp Business Onboarding

Get help connecting your business to the WhatsApp Business Platform. Verification and badge decisions are made by Meta.

Team Access and Workflows

Give team members role-based access and use shared inbox assignments to organize customer conversations.

Features

Everything You Need to Succeed

A complete WhatsApp, Instagram & YouTube communication platform built for businesses that demand reliability, speed, and simplicity.

WhatsApp Business API

Connect WhatsApp devices via official API or QR login, manage templates, and run broadcasts with instant delivery reports.

Instagram & Facebook Messaging

Connect business accounts to schedule posts & stories, manage direct messages, and automate comment-to-DM workflows.

YouTube Video & Comment Automation

Upload and schedule videos, track channel analytics, and automate instant comment replies with keyword triggers and product links.

AI Agent Chatbot

Deploy AI-powered chatbot agents to understand customer inquiries, answer FAQs, and automate WhatsApp & Instagram chats.

Visual Chat Flow Builder

Design interactive WhatsApp flows and drag-and-drop conversational bots with complete execution history tracking.

Google Reviews Automation

Automate customer review requests via WhatsApp, generate custom review QR codes, and monitor Google Business ratings.

Bulk Messaging & Scheduling

Launch scheduled campaigns, send bulk messages by range, and manage recurring messaging jobs effortlessly.

Unified Multi-Agent Inbox

Manage WhatsApp, Facebook, and Instagram conversations in one shared inbox with role permissions and agent assignment.

Campaign Analytics & Lead Sync

Track message delivery rates, read receipts, click-throughs, and social campaign performance in real time.

Unlock Business Growth with the Perfect Feature Set

AI-Assisted Conversations

Assist WhatsApp Support with AI

Configure the WhatNexis AI Agent with business and product information to help answer customer questions. Use chat flows to structure common support journeys.

Add business context for customer questions

Build chat flows with messages, buttons, and forms

Keep team members in the shared inbox

WhatsApp API

Connect WhatsApp Workflows with Your Tools

Use WhatNexis WhatsApp messaging features alongside supported API and webhook integrations for your workflows.

REST API & webhooks

Real-time delivery receipts

Multi-agent inbox support

One Workspace for WhatsApp and Instagram Customer Messaging

Manage campaigns, customer support workflows, and team replies across connected channels.

WhatsAppCampaigns & support

InstagramDM workflows

AI AgentCustomer assistance

Shared inboxTeam conversations

Interactive Growth Calculator

Model a Customer Conversion Scenario

Estimate the possible revenue difference between two conversion assumptions for your own lead volume and order value.

Monthly Customer Inquiries (DMs / Leads):3,000 / mo

Average Order / Deal Value (₹):₹1,200

Illustrative estimate only: this calculator compares assumed 5% and 18% conversion rates. These are not WhatNexis customer results or a performance guarantee; actual outcomes vary by business.

Estimated Monthly Revenue Difference

₹4,68,000 / month

390 DealsScenario conversion difference / mo

150 HrsEstimated time at 3 min per inquiry

Pricing

Simple, Transparent Pricing

All plans billed in INR. No hidden fees. All taxes & capabilities included.

Basic

Starter

Essential WhatsApp & Facebook messaging automation for growing businesses.

₹1,499/ 1 Month

No Extra GST · All Inclusive

Included Features:

Connect 1 WhatsApp Device Line

Up to 2 Team Agents / User Accounts

Shared Live Chat & Team Inbox

Send WhatsApp Single & Bulk Messages

Scheduled Bulk Messages & Recurring Jobs

Message Delivery & Detailed DLR Reports

WhatsApp Template Management (Rich Media & Buttons)

WhatsApp Flows & Visual Chat Flow Builder

Keyword Auto-Reply Automation

Meta Catalog & WhatNexis Product Showcase

Shopify Store Integration (Order Alerts & Notifications)

YouTube Channel Sync & Video Publishing (COPPA & Visibility Controls)

Contacts Manager with CSV Import & Export

Click-to-Chat QR Code & WA Link Generator

Standard Customer Support (Email & Ticket Support)

Advance

All-in-One Pro

Complete omnichannel automation with multi-agent inbox, AI Agent chatbot, Instagram, YouTube & Facebook marketing suite.

₹3,999/ 1 Month

No Extra GST · All Inclusive

Included Features:

Everything included in Basic Plan, plus:

Connect Up to 5 WhatsApp Devices

Up to 10 Team Agents with Role & Permission Controls

Multi-Agent Team Live Chat with Agent Assignment

Unlimited WhatsApp Single & Bulk Messaging

AI Agent Chatbot Assistant (Powered by Gemini AI)

Meta Catalog & WhatsApp Commerce Sync (Full Product Catalog)

Shopify Deep Automation (Abandoned Cart Recovery & Order Sync)

Meta Ads Suite (Click-to-WhatsApp Ads & Lead Sync)

Connect Multiple Instagram Accounts (DMs, Reels, Stories)

Instagram Comment-to-DM & Story Mention Auto-Reply

Multiple Facebook Pages & Messenger Live Chat

YouTube Channel Sync, Video Publishing, Live Analytics & Comment Auto-Reply Automation

Google Reviews Automation, Review QR & Reports

Advanced Contact Segmentation & Dynamic Group Tags

Custom Webhooks & REST API Integrations

Priority Customer Support (Dedicated Manager, WhatsApp & Phone Support)

FAQs

Frequently Asked Questions

Clear answers about WhatsApp Business API, Instagram messaging, pricing, and getting started with WhatNexis.

What is WhatNexis?

What is the WhatsApp Business API?

How long does setup take in India?

Is pricing in INR? Are there any hidden charges?

Can I use my existing WhatsApp number?

Do you support UPI, online payment gateways, and custom webhooks?

What kind of support do you offer?

Do you support Instagram messaging?

Let's Build Something Great

Looking for WhatsApp automation, Instagram messaging, or an AI customer support agent? Tell us what your business needs and contact our Bengaluru team.

Emailhello@whatnexis.com

Phone+91 6363126400

Office5th Cross Road, Near KSIT College, 4th H Block, Raghuvanahalli, Subramanyapura, Bengaluru, Karnataka – 560109

Send us a message

Your message is prepared in your email app and is sent only when you choose to send it. You can also email hello@whatnexis.com directly.

Automate your DMs.Answer everycustomer chat.

WhatsApp API

Instagram

YouTube Automation

Facebook

AI Chatbots

Google Reviews

Smart CRM

Let's Build Something Great

Looking for WhatsApp automation, Instagram messaging, or an AI customer support agent? Tell us what your business needs and contact our Bengaluru team.

Emailhello@whatnexis.com

Phone+91 6363126400

Office5th Cross Road, Near KSIT College, 4th H Block, Raghuvanahalli, Subramanyapura, Bengaluru, Karnataka – 560109

Automate your DMs.Answer everycustomer chat.

Why Businesses Choose WhatNexis for Automation

Manage Customer Conversations in One Place

How WhatsApp & Instagram Work on WhatNexis

WhatsApp Broadcasts and Campaigns

Instagram DM and Comment Automation

Build & Preview WhatsApp Broadcasts Live

WhatsApp catalogs, interactive messages, and workflow automation

Develop WhatsApp Catalogs and Carts Easily

Interactive Messages

Automate Workflows

Unleash the Potential of WhatsApp API with Our Versatile Platform

Automated Customer Replies

WhatsApp Campaign Management

WhatsApp Business Onboarding

Team Access and Workflows

Everything You Need to Succeed

Visual Chat Flow Builder

Google Reviews Automation

Bulk Messaging & Scheduling

Unified Multi-Agent Inbox

Campaign Analytics & Lead Sync

Unlock Business Growth with the Perfect Feature Set

Assist WhatsApp Support with AI

Connect WhatsApp Workflows with Your Tools

One Workspace for WhatsApp and Instagram Customer Messaging

Model a Customer Conversion Scenario

Simple, Transparent Pricing

Basic

Advance

Frequently Asked Questions

See How WhatNexis Fits Your Business

Let's Build Something Great

Send us a message

Starting WhatNexis...

Automate your DMs.Answer everycustomer chat.

Why Businesses Choose WhatNexis for Automation

Manage Customer Conversations in One Place

How WhatsApp & Instagram Work on WhatNexis

WhatsApp Broadcasts and Campaigns

Instagram DM and Comment Automation

Build & Preview WhatsApp Broadcasts Live

WhatsApp catalogs, interactive messages, and workflow automation

Develop WhatsApp Catalogs and Carts Easily

Interactive Messages

Automate Workflows

Unleash the Potential of WhatsApp API with Our Versatile Platform

Automated Customer Replies

WhatsApp Campaign Management

WhatsApp Business Onboarding

Team Access and Workflows

Everything You Need to Succeed

Visual Chat Flow Builder

Google Reviews Automation

Bulk Messaging & Scheduling

Unified Multi-Agent Inbox

Campaign Analytics & Lead Sync

Unlock Business Growth with the Perfect Feature Set

Assist WhatsApp Support with AI

Connect WhatsApp Workflows with Your Tools

One Workspace for WhatsApp and Instagram Customer Messaging

Model a Customer Conversion Scenario

Simple, Transparent Pricing

Basic

Advance

Frequently Asked Questions

See How WhatNexis Fits Your Business

Let's Build Something Great

Send us a message