WhatsApp AI Agent
WhatsApp AI Chatbot for Customer Support
Use the WhatNexis AI Agent to assist with common WhatsApp customer questions. Connect business and product information, build support workflows, and let your team manage conversations from a shared inbox.
The AI Agent is included in the Advance plan. Compare it with the full set of WhatsApp Business API tools.
Answer customer questions with your business information
Configure the AI Agent with information relevant to your business, including product details and store policies. It can use that context to assist with customer questions in WhatsApp, while your team keeps access to conversations in the shared inbox.
Combine AI assistance with WhatsApp workflows
WhatNexis brings the AI Agent together with WhatsApp message templates, campaign management, keyword auto-replies, visual chat flows, and team inbox tools. Choose the workflow that fits each customer interaction and let team members respond when needed.
Frequently asked questions
What does the WhatNexis WhatsApp AI Agent do?
The WhatNexis AI Agent assists with customer questions in WhatsApp conversations using business information configured for the workspace, such as product details and store policies.
Can a person take over a customer conversation?
Yes. WhatsApp conversations are available in the WhatNexis shared inbox, where team members can review and respond to customers.
Which WhatNexis plan includes the AI Agent?
The AI Agent Chatbot Assistant is listed in the WhatNexis Advance plan. Check the pricing page for current plan details.
Ready to compare plans or discuss setup? Visit the WhatNexis pricing page or contact the team.