WhatsApp Guide
How to Create WhatsApp Drip Campaigns
A WhatsApp drip campaign is a scheduled or triggered sequence designed to help a customer move through a useful journey. Plan the sequence around customer needs and build in clear stop rules before sending anything.
How this workflow can help
A course provider might share requested course information, send one enrollment reminder, and stop the sequence when the learner responds or enrolls.
A practical setup
- Define the customer journey and the value of each planned message.
- Choose a trigger and set sensible delays between messages.
- Prepare approved templates and confirm who is eligible to receive them.
- Stop or pause messages on reply, conversion, opt-out, or changed circumstances.
Important considerations
- Consent and WhatsApp template rules apply to the messages in a sequence.
- Do not keep sending after a customer opts out or the purpose has ended.
- Review opt-out and complaint signals when evaluating the sequence.
How WhatNexis may fit
WhatNexis is a WhatsApp, Instagram and AI automation platform for businesses. Its public product pages describe WhatsApp Business Platform onboarding, campaign and chat workflow tools, an AI Agent, and Instagram messaging features. Review the current WhatsApp Business API, AI Agent, Instagram messaging, and pricing pages to check whether the available features and plan fit your needs.