WhatNexis Solutions
WhatsApp and Instagram Automation in One Workspace
WhatNexis is a WhatsApp, Instagram and AI automation platform for businesses. It brings eligible WhatsApp and Instagram messaging workflows into a shared workspace, while keeping each channel's rules, permissions, and message formats in view.
How this workflow can help
A team can answer an Instagram product question, continue customer support on WhatsApp when the customer chooses, and keep the conversation visible to assigned teammates.
A practical way to get started
- Connect eligible Meta business accounts for each channel.
- Decide which messages should be automated and which should go directly to a person.
- Create channel-specific responses and routing rules instead of reusing an unsuitable message everywhere.
- Review permissions, access, and conversation ownership across the team.
Important considerations
- Channel availability and automation behavior depend on connected accounts and Meta policies.
- WhatsApp opt-in and template rules differ from Instagram messaging rules.
- Check plan details and connected-account requirements before rollout.
How WhatNexis may fit
WhatNexis is a WhatsApp, Instagram and AI automation platform for businesses. Its public product pages describe WhatsApp Business Platform onboarding, campaign and chat workflow tools, an AI Agent, and Instagram messaging features. Review the current WhatsApp Business API, AI Agent, Instagram messaging, and pricing pages to check whether the available features and plan fit your needs.